Terms of Service

Effective Date: April 2025

Welcome to OnePowerX (formerly onepower.ng), a digital platform that enables users to access various value-added services including airtime top-up, data purchase, cable TV subscription, electricity bill payments, and other digital financial services. These Terms of Service ("Terms") govern your access to and use of the OnePowerX mobile app, web platform, APIs, and associated services (collectively, the “Service”).

By accessing or using OnePowerX, you agree to be bound by these Terms.

1. Eligibility

2. Our Services

OnePowerX provides the following services:

3. User Accounts

4. Fees and Charges

5. Refunds

Refunds for failed transactions may take 24–72 business hours (sometimes sooner), subject to verification by service providers.

6. Buy Now, Pay Later Service

We provide credit services to businesses and individuals, allowing them access to bill payments without the need to pay immediately. This is to enable the customer to have access to electricity and other services without being interrupted as a result of lack of funds at that time. Payment can be made within 24 hours to 3 days. Special consideration is given to customers who request a specified time frame for payment.

We reserve the right to take legal action to recover debt incured by clients that fail to repay their credit as a result of the client utilising the buy now pay later service.

7. Prohibited Uses

You agree not to use OnePowerX to:

8. Suspension & Termination

We reserve the right to suspend or terminate your access if:

9. Limitation of Liability

To the fullest extent permitted under Nigerian law, OnePowerX shall not be liable for:

10. Dispute Resolution

We aim to resolve all disputes amicably. If unresolved, disputes shall be handled under the Arbitration and Conciliation Act, Cap A18, Laws of the Federation of Nigeria 2004.

11. Regulatory Compliance

We comply with applicable Nigerian laws, including:

12. Amendments

We may update these Terms periodically. You will be notified via email or in-app updates. Continued use of the service indicates your acceptance of the new Terms.

13. Contact Us

For questions, feedback, or complaints, please contact:

OnePowerX Support Team
Email: hello@onepower.ng
Phone: +234 803 609 7457 | +234 818 808 0174

Help Center

Live chat

Contact Us

Stay in touch

hello@onepower.ng

+234 80360 97457
+234 81880 80174

No 2 A Close, 6th Avenue,
Gwarimpa. FCT Abuja, Nigeria


Terms of Service

Copyright © 2025 OnePowerX Technologies Limited.